If you're having a problem, you can currently use one of two methods of getting help from the Snapact team:
GetSatisfaction. This is a 3rd party help forum that ensures that we are listening to the needs of our users. It's great for telling us what you think in a public forum.
Our contact form. By filling in our tried and true contact form, you're sending a message directly to us that no one else will read but us.